![]() Photos of damaged goods will help us expedite the process and provide a better resolution. Offroad RC may also require that photos be taken of damaged packages and or parts for inspection purposes. We will most likely request that the damaged product(s) be shipped back to us for verification. Please keep all packaging (box, packing paper, etc.) for verification purposes. Please complete our Damaged Package Claim Form and mail or fax it to us for review. Customers with damaged packages can file a claim directly with us. If you have received your order, and your package was damaged in transit, please contact us immediately (within 48 hours of receipt of your package). Call, email, or Live Chat with us and we will take care of your needs. In the case where you are not within the 30-Day time frame, please give us the opportunity to provide a solution specifically for you. Original shipping cost will not be refunded. We reserve the right to charge a restocking fee of 15% on returned merchandise that requires additional labor to process. ![]() We will accept any New and Unused product for Refund or Store Credit within 30 days from purchase. If you have any additional questions, we will do our best to answer in a timely manner.Offroad RC will follow the manufactures warranties on all of the products sold. If you have a change of heart and would like to return your purchase, please return within 15 days for refund of purchase price. Product must be in the same new condition & return cost is paid by the buyer. Your package will have the purchase price on the custom form, NO EXCEPTIONS. You the buyer are also responsible for any duties or tariffs your country along with any associated collection fees. We will not falsify customs forms so please do not ask. Shipping times vary 2-6 weeks under normal conditions but can be affected by regional disruptions due to weather, holidays, labor disputes and seasonal loads. International shipping times vary depending on country of destination, customs processing and clearance. If you desire tracking and/or quicker service, please select our expedited shipping service. NO TRACKING is provided for INTERNATIONAL packages shipped with Standard International Shipping service, only a shipping confirmation. Every country charges differently so Jennys RC is not able to provide tax estimates. There WILL BE a tax/duty & handling fee if duty or VAT is warranted by your country. This is NOT a courier service like FedEx or UPS. International orders are delivered to buyer country by airmail then transferred for delivery via local post. We ship worldwide using a USPS partner for our international shipments. If we have trouble meeting our time commitment, we will contact you to work out an arrangement. We do NOT ship on weekends or US holidays. We do our best to ship same day or within 24 hours of cleared payment. Our US mailing is done with USPS, UPS or FedEx at our discretion. We welcome international bidders and US bidders alike. Payment is due within 3 days from auction ending unless you are buying multiple items ending on different nights in which case payment is due within 3 days of last item purchased/won. We guarantee parts will be new and functional upon arrival, but we cannot provide any warranty service after usage. If not, they are most likely sold separately in our hardware set for that model. If the screws are pictured, they are included. Because some parts may be removed from new assembled models, minor markings or factory filled fluids may be present. Our new products are removed from new models and will come enclosed in our OEM packaging. ![]() Part numbers in the listing are for reference, your order will come as pictured. (assembled with front & rear body mounts and rear body support for clipless mounting)īody is factory Painted, includes clipless mounting & Decal Sheet! (as pictured) 6717P - Body, Rustler® 4X4 VXL, pink/ window, grille, lights decal sheet
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